Appeals

With almost any test in almost any department, candidates who take the test will disagree with certain answers. In many departments, an appeal process will be in place, whereby the candidate can formally express their disagreement (appeal) in writing. Justex will respond in writing within five working days to the 20 most appealed questions forwarded by the client department. The Justex response is designed to be taken into account by the civil service board, arbiter, or committee set up to hear appeals. Justex presents a recommendation as to the correctness of the question and the accuracy of the appeal, which may be followed or disregarded by the decision-making body reviewing appeals. This service is included in the base cost of the examination. If the examination is challenged in court, Justex will appear on behalf of the client, at an additional daily charge.